Tech Giant Facebook has introduced a feature in their Chat app Messenger to allow users to send money to their friends easily. This feature will not only help individuals but also business on facebook selling products etc.
The initiative is well received and the world’s top peer-to-peer payment service Paypal is now on Facebook Messenger, making it easy to exchange money between friends and family.
PayPal also introduced its first-ever customer service bot, which gives Messenger customers payment and account support right in the app. According to PayPal spokesperson Juliet Niczewicz, “We’ve seen interest from the 2.5 million people who have connected their PayPal accounts to Facebook Messenger that they would like to use this as a way to communicate with us,”
Furthermore, he added, “the new PayPal bot for Messenger will enable people to have meaningful customer service interactions,” she told the E-Commerce Times, “such as resetting passwords, handling account inquiries, and helping with refunds or payment issues so they can handle their business in the context they are in.”
In 2017, an agreement was struck last year with Facebook that even saw a pilot project of the integration in India and some few country. This allowed 2.5 million PayPal customers in the U.S. to connect their accounts with Messenger and use PayPal to shop on Messenger, as well as to communicate with other PayPal users, noted COO Bill Ready.
How do I pay with PayPal on Facebook?
Go to the Facebook page you’d like to buy from
Click an item you want to buy.
Enter your name and email address.
Select PayPal as your payment method.
You may be given the option to make PayPal your preferred funding method on Facebook
On the confirmation page, you can choose See Receipt or Done.
Paypal Spokesman said “Making Messenger more of a platform for commerce and transactions also serves Facebook’s wider ambitions to drive platform monetization,” he told the E-Commerce Times. “Bringing payments and advertising closer together can help drive up the value of ads and promotions inside the app.”